Blog

What Sets a Premier Service Center Apart?

Apr 17, 2019

What sets a Premier Service Center like Ohio Tool Systems apart from others?

Knowledge

Ohio Tool Systems isn’t just a factory-authorized repair center for some of the biggest manufacturers in the industry. We’ve earned a reputation as the leading full-service distributor in the region – supplying the brands you know and trust and reliable service to keep your operation running profitably. Our technicians are knowledgeable on a wide range of brands – even many of those that that we don’t sell. In fact, our technicians are so knowledgeable that our manufacturer vendors routinely come to us for feedback and insight to make their products even better.

Experience

Our knowledge comes from years of hands-on experience – tearing down and re-building equipment – across many brands and many generations of products.
We don’t steer our customers towards solutions that are the easiest or most profitable for us, we find the best overall solution. Many service centers won’t work on old, obscure or uncommon equipment, Ohio Tool Systems will! We couldn’t do any of this without our expert team of technicians – many who have worked in the industry for 20+ years.

Dedication

At Ohio Tool Systems, we know that our long-term success is dependent on our customers’ satisfaction. The manufacturers that we choose to represent share the same commitment to high-quality as us; their dedication is reflected in the high performance, dependability and long service life of the products they engineer. We believe in offering a better value for our customers that’s why we meticulously track all equipment we service, even if it was non-serialized or that information was lost or damaged. Many service centers deter customers from considering repair as a viable option by charging high estimating fees. We give free estimates!